If you become unwell over the Bank Holiday weekend, please telephone 111. In an emergency, please call 999.

Our online form will be open and ready to take queries from 7am on Tuesday 27th August using this link: Contact us about your request (accurx.com)

Here is a list of all of our local Pharmacies that are open on Bank Holiday Monday (26th August).

We are pleased to announce that we now have full service. 

Due to a national outage, we currently do not have access to our clinical systems. We are therefore unable to call any routine appointments today. We apologise for any difficulties this may cause.

On Tuesday 4th June, we successfully changed telephone providers and can now offer patients a feature that offers you a virtual queue.  This clever feature allows you to call the practice and rather than staying on the phone until your call is answered, you can now stay in the virtual queue.  Once your call reaches the first position, we will call you back.

There is a lengthy, informative message on our telephones, asking patients to use our online form where possible. If you have already heard this message, you can dial any number on your keypad to bypass it.

Click here for this great tool enabling you to self-manage your musculoskeletal injuries and pelvic floor. 

https://www.swlondon-healthiertogether.nhs.uk/

We are pleased to announce that we now have a simple form for patients to complete when you wish to contact us. The same questions will be asked by our reception team and processed in the order we receive your request.  Calling the surgery will not provide you with priority.

You can contact us online between 7am-12pm Monday to Friday for any medical queries.  

If you do not have access to the internet, or need to contact us after 12pm with an urgent medical concern, please call the surgery.

Please note that from Tuesday 20th September we will be triaging appointment requests each day for 5 hours from 7am to 12pm. All requests should be made through eConsult unless you have a particular difficulty in completing online forms or no access to a smart phone or computer. All requests should receive a response by 2pm although most will be responded to within an hour or two of submission. After midday patients will be asked to submit any new requests the following morning via eConsult. Only very urgent requests will be dealt with over the phone if you contact us outside of these hours. 

Please note that admin and prescription requests will be available via eConsult throughout the day

Over the next 4 weeks we will be making more changes, in particular to the form that you are required to complete. We anticipate that this will  greatly simplify the process.  

Following our last newsletter, we are pleased to provide further information regarding the polio booster vaccination programme.

Children aged 1-4 years old have now been invited to attend an appointment here at the surgery on either the 13th or 16th September.

Children aged 5-9 years old are being invited to book an appointment at a local HUB via the following website: https://bit.ly/poliovax

For further information regarding the polio vaccination, please visit: Polio - Extra polio vaccine dose for children (London only) - NHS (www.nhs.uk)

Brunswick Surgery Newsletter.pdf

We would like to apologise to all of our patients who were affected by the telephone outage yesterday. We are pleased to inform you that our service is now up and running as normal.

SGLT2 Leaflet.pdf

We have been made aware of a scam call claiming to be from Surbiton Health Centre, requesting patients become members for a fee and for free vouchers.  This is a scam and Brunswick Surgery nor any other tenant in the building advocate this.  The police and officials are aware.

We are pleased to announce that Mr Zuhaib Saleem has joined the team. He is an experienced physiotherapist whose role is to assess, diagnose and manage patients presenting with musculoskeletal conditions. Currently he works on a Monday, Tuesday and Friday.

• All soft tissue injuries, sprains, strains or sports injuries
• Arthritis – any joint
• Possible problems with muscles, ligaments, tendons or bone, eg tennis elbow, carpal tunnel syndrome, ankle sprains
• Spinal pain including lower back pain, mid-back pain and neck pain
• Spinal-related pain in arms or legs, including nerve symptoms, eg pins and needles or numbness
• Changes to walking
• Post-orthopaedic surgery
• Assess and diagnose what’s happening with the patient
• Give expert advice on how best to manage the condition

Brunswick Surgery Summer Newsletter.pdf

eConsult webinar slides from 23rd May 2022

Patients attending the practice are asked to continue wearing masks when you come for an appointment. Our clinicians will do the same to avoid the transmission of infection.

The data held in your GP medical records is shared with other healthcare professionals for the purposes of your individual care. It is also shared with other organisations to support health and care planning and research.

If you do not want your personally identifiable patient data to be shared outside of your GP practice for purposes except your own care, you can register an opt-out using the link below. This is known as a Type 1 Opt-out. You must register for this by the September as data extraction will begin shortly after.

Type 1 Opt-outs may be discontinued in the future. If this happens then they may be turned into a National Data Opt-out. We will tell you if this is going to happen and if you need to do anything. More information about the National Data Opt-out is here: https://www.nhs.uk/your-nhs-data-matters/

For more information, visit NHS Digital

The NHS is currently offering the COVID-19 vaccine to people most at risk from coronavirus.

We have created a covid-19 information page with frequently asked questions following an unprecedented number of calls to the practice.  We respectfully ask you not to contact us as this is putting an unnecessary strain on our admin team and instead look at our Frequently Asked Questions section.

We are now using Chain SMS to message our patients.  The Practice name will always be at the bottom of the message.  Please help us to help you by making sure your contact details are up to date.

AccuRx Ltd are registered with the Information Commissioner’s Office (reference ZA202115) and hold an up-to-date NHS Digital Information Governance Toolkit Level 2 (ODS code 8JT17).